IMPORTANT INFORMATION

Frequently asked questions

Is this really a camp? Are you open in the winter?

Yes, we are open all winter long for your vacation needs :) And no, this isn't really a camp. Blame it on the fact we never got to go to a proper summer camp growing up for the theme.



Can I bring my dog?

Yes! However, due to the historic nature of the home, dogs need to be under 25 pounds, no aggressive breeds, and only one (1) allowed on the property. ***NO CATS ALLOWED*** A non-refundable fee of $35 per day will also be billed separately once written approval has been acquired after booking. Please email: Info@campmillpond.com Failure to pay the fee within 48-hours of the booking will allow for the release of reservation by management. Any animals found on the property without prior written approval will be billed $100 fee or asked to leave immediately. All waste needs to be removed and they need to be on a leash at all times. No pets on furniture and bedding. Guests are responsible for all damages. When left within the cabin alone, they must be crated. We appreciate your understanding and helping to keep this 180-year-old cabin in tip-top shape! We look forward to hosting you and your furry baby.



COVID-19 Cleaning Protocols

Your safety and cleanliness are our top priority during these difficult times! We are glad to be able to provide you with cabin that can help keep you safe during trips due to our limited traffic and expansive cleaning protocols. Please be aware we are taking extra steps to make sure the property is as safe as possible for your visit. To ensure cleanliness, we disinfect all touchable items inside and outside. And all bedding is washed and dried on high heat after each stay. Cabin bedding also has waterproof, yet breathable pillow cases, as well as similar casing on the mattress. Should you have any questions, please don't hesitate to reach out!



Do you provide maid service?

To keep our rates affordable, we do not provide daily maid service. If you are staying longer than 5 days with us you may receive a towel exchange and fresh linens, if requested.



I'm a photographer and would like to use the cabin for a photoshoot. Is this allowed?

Commercial photography is only allowed with prior written approval. An insurance liability policy will be required, including a signed liability waiver by all guests on the property. Please email info@campmillpond.com for more information.



What is your cancellation policy?

For details, please visit our cancellation policy.



How do I redeem a gift card?

Redeem your gift card by visiting clicking on Gift Cards at the top of the main menu or by visiting: campmillpond.com/gift-cards Please complete the required information in the form, including your gift certificate code found on your physical gift card or located in the eGift card email you had received.



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