Frequently asked questions
Is this really a camp? Are you open in the winter?
Yes, we are open all winter long for your vacation needs :) And no, this isn't really a camp. Blame it on the fact we never got to go to a proper summer camp growing up for the theme.
Can I bring my dog?
COVID-19 Cleaning Protocols
Your safety and cleanliness are our top priority during these difficult times! We are glad to be able to provide you with cabin that can help keep you safe during trips due to our limited traffic and expansive cleaning protocols. Please be aware we are taking extra steps to make sure the property is as safe as possible for your visit. To ensure cleanliness, we disinfect all touchable items inside and outside. And all bedding is washed and dried on high heat after each stay. Cabin bedding also has waterproof, yet breathable pillow cases, as well as similar casing on the mattress.
Do you provide maid service?
To keep our rates affordable, we do not provide daily maid service. If you are staying longer than 5 days with us you may receive a towel exchange and fresh linens, if requested.
I'm a photographer and would like to use the cabin for a photoshoot. Is this allowed?
Commercial photography is only allowed with prior written approval. An insurance liability policy will be required, including a signed liability waiver by all guests on the property. Please email email@example.com for more information.
What is your cancellation policy?
For details, please visit our cancellation policy.
How do I redeem a gift card?
Redeem your gift card by visiting clicking on Gift Cards at the top of the main menu or by visiting: campmillpond.com/gift-cards Please complete the required information in the form, including your gift certificate code found on your physical gift card or located in the eGift card email you had received.